Add a device via a remote session

Modified on Tue, 12 Nov at 9:18 AM

You can easily add a device to your managed devices during a remote session without needing any roll-out configuration via a custom Host.

In order to add the remote device to your managed devices, it must have a full TeamViewer client installed and running.
Additionally, you must establish a remote support session for the remote device that you want to manage.

To manage a device via a remote session, please follow the instructions below:

Connect to the remote device via your preferred connection method.
Click the Dashboard button, click Device Management, and select Open TeamViewer option.
In the General tab, scroll down to the Manage this device section and click the Manage this device button.
Sign in with your TeamViewer account and click the Assign button.
Once completed, the device will be added to your managed devices list.

You will find your device in your Device list under Company - All devices.