Activate your Tensor license

Modified on Tue, 12 Nov at 12:06 PM

Activate your Tensor license

The TeamViewerTensor license is ideal for teams providing remote access and support on a larger scale. In this article, we explain how to activate the TeamViewer Tensor license.

This article applies to all customers who purchased a TeamViewer Tensor license.

How to activate your TeamViewer Tensor license

To activate your TeamViewer Tensor license, please follow the instructions in the video below:


Alternatively, you can also follow our step-by-step guide here:

Step 1

Open the License Activation email that was sent to the email account used to purchase the license. Click Activate.

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Note: If you have purchased more than one product, each license must be individually activated.

Step 2 - Follow A or B

A: If you already have a TeamViewer account

Sign in with your existing TeamViewer account, click Activate, and go to Step 3.

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B: If you do not have a TeamViewer account

1. Click Create an account.

2. Enter your name and email address, and click Continue.

3. Create a password, read and accept the EULA, mark the captcha box, and click Create my account.

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4. You'll be informed that an email has been sent to your inbox for account verification. Click the Verify account button in the email to verify your account and complete your license activation.

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5. Now this is done, go back to the activation process page, tick I have verified my account and click Sign in. Enter the password you just created and click Sign in.

Step 3

An activation page will appear requesting you to confirm the activation on the account displayed. Click Activate.

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Note: If you wish to activate the license on a different account, click Sign in at the bottom of the page.

Step 4

An onboarding pop-up will appear. Click Continue.

Now, enter a company name, and click Save and continue.

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You have successfully activated your TeamViewer Tensor license.

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