Supported operating systems and smart glasses for Assist AR

Expert side

On the expert side, the TeamViewer client is available for the following operating systems:

Windows

• Windows 7
• Windows 8.0
• Windows 8.1
• Windows 10 
• Windows 11

macOS

• OS X 10.10 (Yosemite)
• OS X 10.11 (El Capitan)
• macOS 10.12 (Sierra)
• macOS 10.13 (High Sierra)
• macOS 10.14 (Mojave)
• macOS 10.15 (Catalina)
• macOS 11.0 (Big Sur)
• macOS 12.0 (Monterey)

Android

• TeamViewer Remote Control: Android 5.1 or later.

iOS and iPadOS

• TeamViewer Remote Control: iOS 15 or iPadOS 15 or later.

Receiving side

For the person receiving assistance, the TeamViewer Pilot app is available for the following operating systems:

Android

• Android 5.1 or later

?Note: Get the most out of the TeamViewer Assist AR (formerly TeamViewer Pilot) app with ARCore-supported devices. Here is the list of devices that support ARCore: Click here.

• If your device is not on this list, you may still use TeamViewer Assist AR (formerly TeamViewer Pilot) with limited functionality in a compatibility mode. Find more information here.

iOS

• iOS 15 or later

?Note: The TeamViewer Assist AR (formerly TeamViewer Pilot) app does only function on devices that support ARKit. Here is the list of devices that support ARKit: Click here

Supported smart glasses

• Vuzix
  • M300
  • M400
  • M4000

• RealWear
  • HMT-1
  • Navigator 500
• Epson
  • BT-350
  • BT-45CS
• Almer
  • Arc2