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            Contact TeamViewer support

            Modified on Thu, 3 Apr at 9:12 AM

            Customer support | TeamViewer 


            How can we help you?

            Tip: Try searching the Community Knowledge Base if you don’t find help here.

            1. TeamViewer Remote
            2. TeamViewer Tensor
            3. TeamViewer Frontline

            TeamViewer Tensor

            Get started

             Activate your Tensor license Tensor license setup guide — overview Add your users to your company

            Company management

             Multitenancy Distribute your Tensor license Create your company (with a master account)

            Device management

             Assign a device to your company Managed groups Permissions management in managed groups

            User management

             Super users User groups Create user roles

            Security and SSO

             Conditional access Auditability / event log Single sign-on (SSO)

            Premium support

            Get a dedicated TeamViewer support expert and 24-hour assistance with a service level agreement (SLA).

            Support for licensed users only

            Customer Portal

            • Change billing address and payment method
            • Update contact information
            • View, download, and pay invoices
            • Manage or update your subscription

            Chat with us

            • Monday - Friday
            • 08:00-18:00
            Start chat

            Submit a support request

            We will answer your support request as soon as possible.

            Call us

            • Monday - Friday
            • 08:00-18:00
            +49 7161 60692 50

            DEX support

            All relevant support information for DEX products (formerly 1E) can be found on the following page: support.1e.com/login

            Do you need help choosing a license, placing an order, or do you want to upgrade your existing license?

            Please contact sales

            Looking for personalized, 24-hour support?

            Look no further. Get a dedicated TeamViewer support expert and around-the-clock service with a premium service level agreement (SLA). We’ll also guarantee a maximum response time of one to eight hours, depending on the urgency of your request.

            Learn more

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