Spatial Workplace for iOS

Modified on Tue, 12 Nov at 12:29 PM

Basic actions

Pairing the app with the server (first-time use) 

When opening Spatial Workplace mobile app for the first time, you need to pair it with the right server instance. This ensures the correct syncing of the necessary data.

company URL and domain.png
  1. Enter the company link provided by your administrator.
  2. Enter the domain name provided by your administrator.
  3. Tap on Confirm.

Signing in to the app

After pairing, you will be directed to the Single-Sign-on page in a web browser.

To sign in:

  1. Enter the username and password provided by your administrator.
  2. Tap on Sign In.

Signing out of the app

  1. In the top-right corner, tap on the Settings button.
  2. Tap on Logout.
  3. Tap on Ok!.

Changing the paired server

Re-pairing the app after logging out is possible by entering your credentials manually for alternative licenses and permissions.

To change the server you have paired previously:

  1. Sign out of the app.
  2. Tap on Edit Configuration.
  3. Enter the new company link and domain name provided by your administrator.
  4. Tap on Confirm.

User interface

Status bar

The status bar is located at the very top of the Spatial Workplace mobile app. It informs you about the overall status of your device. You can see the connection status, search for tasks and templates, and access the app settings.

Navigation section

The navigation section is located at the very bottom of the Spatial Workplace mobile app. It gives you access to the Task List and Templates.

Task List screen

The Task List shows all the tasks assigned to the user. Here you can download and execute tasks.

  1. Status bar
  2. Task List screen
  3. Navigation section

Templates screen

The Templates lists all the assigned templates to the user. Here you can download and execute templates.

Tasks

Tasks are used to assign workflows to the users. When you tap on a task, you can view the details such as planned date, by whom it is created by, and tags etc. From there, you can start a task simply by tapping on the Start Task button.

Alternatively, open a specific workflow using your device's camera:

  1. Open Frontline Command Center.
  2. Go to Tasks and find the workflow to open on the device.
  3. Click on Print QR Code.
  4. Point the camera of your device to the QR code. 

⇒ By opening the link, the application opens automatically and runs the selected workflow.

A close up animation of clicking on the QR code button of a workflow and the QR appearing on the left side of the window for the user to scan

Note: If the user is not assigned to the selected workflow, the application will open the main menu.

Cancelling a Task 

It is possible to cancel a task with a given reason. Within your workflow:

1. Tap on the Workflow Menu.

2. Select Cancel Task.

3. Choose a reason from the list; for example, Made a mistake.

4. Tap on Yes.

Workflow Navigation

On mobile devices, there is the option to see the pins and content of a workflow through different views. The flat and anchored content modes are two possible ways of visualizing the content of pins in AR. The user can switch between the views and content displays using the workflow menu on the top left.

Workflows are shown in the flat content mode by default. This means you can tap on the screen to select icons and buttons.

If the workflow is displayed in anchored content mode, a selection cursor appears in the middle of the device. The cursor can be moved by moving the device around. Users can trigger buttons by pointing their device's viewpoint at the buttons so that the cursor lies over it. Once over the button, a red loading circle appears around the button. Wait until the bar completes the turn to select it. The user can speed up the process by touching the button while it is loading.

AR overlay view

The AR overlay view is the default way of presenting pins in augmented reality over the real component. The pin shape will always be presented in the exact position in relation to the spatial reference. The content can be displayed as flat or anchored. Flat content displays the information of the pins in a menu on the right side of the screen in a static way. Anchored content displays the information in a banner next to the actual position of the pin and moves vertically, following the user's movement.

Flat content:

Flat.png

Anchored content:

Anchored.png

3D Model view

The 3D model view, on the other hand, gives the user the possibility to see and handle the workflow in a virtual environment that is independent of the physical world. There is no necessity for a Scene State node or a hologram to be visible at a certain step for the user to be able to go to the 3D view.

To open and close the model view, select Show in 3D on the Workflow Menu. This option is available for all pins that contain at least one hologram or have scene states visible.

model view.png

Inside this view, users can perform the following actions:

  • Use one finger to turn the hologram.
  • Pinch with two fingers to zoom in or out.
  • Use three fingers to drag the hologram sideways.
  • Tap on a particular part to hide it.
hide part.png

After a part of the hologram has been hidden, the eye toggle appears on the top right of the screen. Tap on it to unhide the part.

unhide part.png

Note: The 3D model view can be used to explore the details of the hologram's model without the need to point the device to its real-life position. In this view, the remaining content of the pin (text, videos, pictures, audio, pdf) is always presented on a flat display.

Controlling the model inside the 3D model view

Steps that contain Holograms can also be visualized inside the 3D model view, which allows for handling the holograms in more detail and separately from the real-life environment. Open the top menu during a step with holograms and select See in 3D.

  • Turning the model around its axis: Touch the screen with one finger and move it around.
  • Zooming in and out: Pinch-zoom with two fingers bringing them closer or further from each other.
  • Dragging the model: Touch the screen with three fingers and move them around.
  • 3D model view information: The 3D model view allows users to visualize holograms of pins independently from their position in the real world.

Positioning workflow content

To place the content of the workflow in real life, the user needs to scan their surrondings by following the instructions given. 

Later on, you need to perform specific actions depending on the spatial reference (markers, or object tracker) used in the workflow.

Workflows with markers

After finishing the surronding scanning, the marker scanner appears. On the top, the marker IDs are activated to start the workflow. The device's camera will open in the background and the user can focus on the chosen marker to display the first pin.

Marker Scanner.png

Workflows with object tracker

After finishing the surronding scanning, the hologram of the initial pose of the object appears. The device camera opens in the background and the user can position the object inside the outline until loading is completed.

Scan Object.png

Changing the initial pose: To change the initial pose of the object, change the position of the object tracker in relation to the model inside your Spatial Editor project.

Workflow with model placement

After opening the workflow, the camera of the device opens in the background and users can move their device around to find a flat surface (e.g., a floor or a table). Recognized surfaces will be marked with white dots.

To adjust the position and rotation of the model:

  1. Tap on the screen to position the model on this surface.
  2. Pinch your fingers on the model to zoom in and out.
  3. Tap over the model and move your finger around to rotate it.
  4. Tap outside the model, on a free surface, to reposition it.
Adjust position and rotation of the model.png

It is also possible to reposition and rotate the model during the execution of the workflow. Users can rotate the model, rescale it with pinching in/out, and move it up and down with a three-finger hold. The degree values and percentage of scale are visible while making adjustments.

Note: Readjustments are possible only if the model has been made visible with a scene state node in the workflow with proper adjustments. Please see this page about how to make models visible using scene states.

Restart tracking

If the content drifts from its correct placement during the workflow, the user can reposition the workflow and reset its spatial reference. On the workflow menu, select the Reposition Workflow option. The user is prompted to reset the spatial reference of the workflow (e.g., rescan the marker) and then the workflow continues with the previous step. 

Templates

Templates are used to assign workflows to the users. From there, you can start a task simply by tapping on the template. 

Alternatively, open a specific workflow using your device's camera:

  1. Open Frontline Command Center.
  2. Go to Templates and find the workflow to open on the device.
  3. Click on Print QR Code.
  4. Point the camera of your device to the QR code. 

⇒ By opening the link, the application opens automatically and runs the selected workflow..

Note: The application will open on the main menu if the user is not assigned to the selected workflow.

The process for workflow navigation, AR overlay view, 3D model view, controlling the model inside the 3D model view, positioning workflow content, workflows with markers, workflows with object tracker, workflows with model placement, and restart tracking are the same as Tasks. For these details, please refer to the Tasks section above.

Custom theme applied

Custom Themes allow the user to customize the theme and appearance of Frontline Spatial Workplace application. Custom themes are configured in Frontline Command Center, for more information, please visit our Custom Themes page.

Settings and  information

Changing settings

In the top-right corner of the main menu, tap on the Settings icon and change any of the following settings:

Language

Defines the language of the application. Currently supported languages are English, German, Portuguese, French, Spanish, Chinese (simplified), and Japanese.

Help

  • Knowledge Base: Redirects you to the Knowledge Base web page.
  • Contact: Redirects you to your default mail application to write a mail to frontline-service@teamviewer.com address.

About

  • Privacy Policy: Redirects you to the Teamviewer website that contains the various privacy notices.
  • Third Party Copyright: Opens the copyright information within the app.
  • EULA: Redirects you to the section of the TeamViewer website that contains the EULA and the DPA. 

Advanced Settings

  • UI Layout: Allows you to choose where (Right side/Bottom side) text instructions are displayed in the workflow.
  • Show Pin Shapes: Toggle option where you can enable Point of Interests and shapes on the 3D model.

Logout

You can logout from your account simply tapping on this option.

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