Spatial Workplace for Desktop

Modified on Tue, 12 Nov at 12:30 PM

Basic actions

Pairing the app with the server (first-time use)

When opening Spatial Workplace for the first time, provide the company URL and domain to pair it with the right server instance. This ensures the correct syncing of the necessary data.

Enter the company link provided by your administrator.
Enter the domain name provided by your administrator.
Click on Confirm.

Signing in to the app

After pairing, you will be directed to the Single-Sign-on page in a web browser.

To sign in:

Enter the username and password provided by your administrator.
Tap on Sign In.
After signing in, click on YES to grant access to Spatial Workplace.

Signing out of the app

In the top-right corner, tap on the Profile button.
Tap on Logout.
Tap on Ok!.

Changing the paired server

Re-pairing the app after logging out is possible by entering your credentials manually for alternative licenses and permissions.

To change the server you have paired previously:

Sign out of the app.
Enter the new company link and domain name provided by your administrator.
Tap on Confirm.

User interface

Status bar

The status bar is located at the very top of the Spatial Workplace desktop app. It informs you about the overall status of your device. You can see the connection status, search for tasks and templates, and access the app settings.

Navigation section

The navigation section is located right under the status bar. It gives you access to the Task List and Templates.

Task List screen

The Task List shows all the tasks assigned to the user. Here you can download and execute tasks.

Status bar
Task List screen
Navigation section

Templates screen

The Templates lists all the assigned templates to the user. Here you can download and execute templates.

Tasks

Tasks are used to assign workflows to the users. You can start a task simply by clicking on it.

Cancelling a Task

It is possible to cancel a task with a reason. Within your workflow:

1. On the top-left corner, choose (X) Cancel Task.

2. Choose a reason from the list; for example, Made a mistake.

3. Click on Yes.

Workflow Navigation

In the workflows, models can only be viewed in 3D model view since AR and VR options are not available for desktop devices.

3D Model View

The 3D model view allows users to observe and manipulate the workflow within a virtual environment separate from the physical world. The 3D model view can be used to explore the details of the hologram's model. In this view, the remaining content of the pin (text, videos, pictures, audio, pdf) is always presented on a flat display.

Controlling the model inside the 3D model view

Steps that contain Holograms can also be visualized inside the 3D model view, which allows for handling the holograms in more detail and separately from the real-life environment. Interacting with the 3D model using a mouse, touchpad, and touch interactions is possible.

Mouse interactions:
- Rotating the model: click and hold left mouse button, move the mouse.
- Zoom in and out: scrolling wheel of the mouse
- Dragging the model: click and hold the right mouse button OR the scrolling wheel, move the mouse
Trackpad interactions:
- Rotating the model: click and hold the left trackpad button, and move your finger through the trackpad.
- Zoom in and out: pinching two fingers on the trackpad (apart and towards each other) OR Place two fingers on the touchpad and slide horizontally or vertically.
- Dragging the model: click and hold the right trackpad button, and move your finger through the trackpad.

There are options for Reset view and Lock view while viewing the models.

Reset View: resets the model position to the default
Lock View: When enabled, fixes the camera on the currently viewed pin. When disabled, the camera automatically pans to show all visible pins, models, and holograms

Templates

Templates are used to assign workflows to the users. From there, you can start a task simply by clicking on the template.

The process for workflow navigation, 3D model view, and controlling the model inside the 3D model view are the same as Tasks. For these details, please refer to the Tasks section above.

Custom theme applied

Custom Themes allow the user to customize the theme and appearance of Frontline Spatial Workplace application. Custom themes are configured in Frontline Command Center, for more information, please visit our Custom Themes page.

Settings and Information

Click the profile icon in the right corner of the status bar to access the Settings, About, and Logout sections.

Changing settings

In the drop-down of the profile menu, click on the Settings icon and change any of the following settings:

Language

Defines the language of the application. Currently supported languages are English, German, Portuguese, French, Spanish, Chinese (simplified), and Japanese.

UI Layout

Allows you to choose where (Right side/Bottom side) text instructions are displayed in the workflow.

Show Pin Shapes

Toggle option where you can enable Point of Interests and shapes on the 3D model.

Help

Knowledge Base: Redirects you to the Knowledge Base web page.
Contact: Redirects you to your default mail application to write a mail to frontline-service@teamviewer.com address.

Legal

Privacy Policy: Redirects you to the Teamviewer website that contains the various privacy notices.
Third Party Copyright: Opens the copyright information within the app.
EULA: Redirects you to the section of the TeamViewer website that contains the EULA and the DPA.

About

In the drop-down of the profile menu, click on the About button to view the current version you have and your IP address.

Logout

You can logout from your account simply clicking on this option in the drop-down of the profile menu..